We take great care in packaging the product to ensure it reaches you in perfect condition. Here’s everything you need to know about our shipping and delivery.
1.Domestic Shipping (India)
Cost: Complimentary — free shipping on all orders across India
Delivery time: 5–7 business days
Courier partners: We work with a curated panel of India’s most reliable logistics partners. The specific partner for your order is selected per pincode based on availability, speed, and route safety.
Tracking: A tracking number will be shared via email and SMS once your order is shipped.
2.International Shipping
Cost: ₹1,500 flat rate for all international orders
Delivery time: 10–15 business days (depending on the destination country)
Available countries: We ship worldwide. Some remote locations may take longer.
Customs & duties: International orders may be subject to import duties and taxes, which are the responsibility of the buyer. These charges are determined by your country’s customs authority.
3.Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays)
You will receive an email confirmation once your order is placed, and another when it is shipped
During festive seasons or sales, processing may take an additional 1–2 days.
4.Delivery Estimates
The estimated delivery date and courier partner shown on our product pages are updated in real time based on serviceability data for your pincode. While we aim to dispatch via the partner shown at the time of checking, the actual courier used at dispatch may change based on real-time availability, capacity, or routing decisions on the day of shipment. Estimated dates are our best guidance, and we make every effort to honour them; the carrier handling your package may differ from the one shown at checkout.
5.Packaging
Every piece of Aarambh - Gold painted Shell is carefully placed in our signature box, wrapped in protective packaging to ensure safe transit. Gift wrapping is available on request.
6.Undelivered / Returned Shipments
Free shipping applies on the condition that your order is successfully delivered. Our courier partner makes up to three delivery attempts. If a shipment cannot be delivered for reasons attributable to you (an incorrect or incomplete address, a wrong or unreachable phone number, no response to delivery calls or messages, or refusal to accept the package), it is returned to us.
Before the package is returned, you may request re-shipment by confirming the correct details and paying the applicable re-shipping charges. If the package is returned to us undelivered, the order is cancelled and refunded after deducting the actual forward shipping cost we incurred, the actual return (RTO) shipping cost, and the 2.5% transaction processing charge. The balance is refunded to your original payment method within 7–10 business days. This is not a defect-based or change-of-mind return, so the free-return terms of our Return Policy do not apply.
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